Does your robotic mower need some pampering?
Book a Service
Need help with your robotic mower?
Whether you're looking to book an annual service, have a fault, or need some general support, simply fill out the form below and one of our team will be in touch to help.
Service & Support FAQs
What happens after I submit a support enquiry?
What happens after I submit a support enquiry?
Our Service Manager monitors our support enquiries and will review the information you send through. They’ll then get in touch to help diagnose the issue, answer your questions and advise on the best next step. Where possible, we’ll try to resolve things remotely before arranging a workshop repair or site visit.
What can I contact MowBot support about?
What can I contact MowBot support about?
You can contact us for annual servicing, faults and repairs, installation support, setup or mapping questions, replacement parts, mower performance issues, or anything else you need help with. Just select the option that best matches your enquiry and give us as much information as possible.
Can you help with installation or setup issues?
Can you help with installation or setup issues?
Yes. Whether you need help with your initial setup, mapping, zones, charging station or antenna placement, or changes to an existing installation, send us an installation support enquiry and our team can advise on the best solution.
What does an annual on-site service include?
What does an annual on-site service include?
Firmware update ▪ Thorough cleaning ▪ Cable & connector ▪ Ventilation filter ▪ Hatch inspection and cleaning ▪ Bearings ▪ Wheels ▪ Bellows ▪ Collision columns ▪ Blades ▪ Skid plate ▪ Charging plates ▪ & more ...
Do robot mowers need an annual service?
Do robot mowers need an annual service?
Keeping your mower in tip top shape is a great way to extend lifetime value. Regular servicing helps keep your mower performing reliably and gives us the opportunity to check wear items, blades, moving components and the general condition of the machine. If you’re unsure whether yours is due, send us an annual service enquiry and we can advise.
Which robot mower brands do you support?
Which robot mower brands do you support?
We provide service and support for the robot mower brands and models we specialise in, including Segway Navimow and Husqvarna Automower.
I couldn't believe it only took four days for them to come out and rectify our lost loop signal. A truly remarkable firm.
There is no more rushing to get the lawns done when we're expecting guests. I recommend MowBot to anyone and everyone who has a lawn.
Not only do I not have to do the lawns anymore, but our lawn looks fabulous all the time, and there are no grass clippings anywhere.
MOWBOT have been awesome! They guided us on which mower was best for our property, seamless install process & ongoing servicing at our home.